On September 17, pre-orders for the new Sony PS5 console opened in the West. But buying a new product turned out to be very problematic.
Due to poor organization, limited inventory and rush demand at the start of pre-orders, real chaos arose – retailers unexpectedly opened pre-orders immediately after the presentation, although Sony promised to notify customers in advance, resellers began to resell pre-orders for $ 2,000, and large stores, including Amazon, change delivery times for already placed pre-orders. Of course, this caused a wave of indignation and Sony could not leave this without a reaction.
Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that.
Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details.
And more PS5s will be available through the end of the year. pic.twitter.com/h1TaGsGBun
– PlayStation (@PlayStation) September 19, 2020
“Let’s be honest, with PS5 pre-orders, things could have been much better. We sincerely apologize for this.
Over the next few days, we’ll be releasing more PS5s for pre-order – retailers will provide more details.
And more PS5s will be available before the end of the year. “