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This article delves into obtaining a refund for an iOS app or subscription. Have you ever regretted buying an app and thought, “Why did I even purchase this? It’s worthless!” or “I shouldn’t have subscribed to this.” While the advent of free trial periods has reduced such instances, dishonest developers are still out there. Therefore, if you find yourself in a situation where you need a refund for an iOS app or subscription, it’s essential to be aware of certain intricacies, even though Apple does not prohibit refunds for these items.
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If you made a purchase by accident or you didn’t like the app at all, you can get your money back.
How to get a refund for an iOS app?
The easiest way to get a refund for an iOS app is to go to the Apple website from any device.
- Go to the website reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- Click the button I need and select Request a refund… A list of applications and subscriptions available for reimbursement appears. Select the app for which you want to request a refund. Also, here you can get a refund for an iOS app.
Select Report A Problem
- Additional information is required to prevent Apple from rejecting your application. For example, you can indicate that the purchase was made accidentally or by a child without your permission. There is also a reason “the purchased product is not working as expected.”
Please state your real reason for canceling your purchase.
- Send a request to Apple and wait for further instructions in the mail.
Choose a reason based on your situation, as Apple representatives may contact you to clarify the return details. I do not advise you to cheat. If a lie is revealed in the future, you may be permanently prohibited from making a return on the App Store purchases.
How long does Apple return the money?
After processing your application with Apple, the company will either refuse you, give you a reason by email, or refund the money using the same payment method used to purchase the item. The refund period depends on the payment method.
- By bank card – up to 30 days. If, during this time, the money is not received, you must contact the bank.
- Use funds in the App Store account – for up to 48 hours.
- Using a mobile phone account – for the appearance of a refund in the statement, you may need up to 60 days. The processing time depends on your cellular operator.
For what reasons may Apple refuse a refund?
Apple may not grant your request for a refund in certain situations. This typically occurs if you have made frequent refund requests in the recent past or if you have already received a refund for the same reason. Additionally, Apple is cautious regarding inadvertent downloads made by minors. In such instances, you may be advised to set up Screen Time and restrict purchases for children. Failure to do so may result in your second refund request being rejected.
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I do not intend for this article to encourage people to inundate Apple support with refund requests for perfectly good apps. Let’s be truthful. Instead, I would be pleased if this article assists you in resolving any issues you may have encountered.