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Q: “My iPhone 14 suddenly freezes on the lock screen and won’t turn off. It didn’t drop to the ground and was working fine a second ago. I’m not sure if the iPhone 14 being stuck on the lock screen is just a display issue or something else, how do I fix it?”
When an iPhone is frozen on the lock screen, it means that it is not responding to you at all anymore and you cannot access the iPhone because it is just a glowing brick at this point. Are you facing the issue that your iPhone is stuck on the screen? In this article, we will analyze the possible reasons for iPhone freezing on the lock screen and share some effective solutions.
Why iPhone Stuck on Lock Screen So Long
As an electronic device, iPhone runs abnormally due to many factors such as ambient temperature, hardware failure, program conflicts, outdated iOS system or settings, tight storage space and so on. Locating the exact cause of iPhone freezing on the lock screen is not easy, but it is comforting to know that most of the iPhone The main cause of the malfunction is a software error, which allows you to be able to fix it at home. Now let’s go over the solution.
Part 1: How to Fix iPhone Frozen on Lock Screen in Seconds
The wide range of software errors covered includes outdated iOS software, App conflicts, iOS system crashes, and other hidden errors. If your iPhone is frozen on the lock screen, an iOS repair tool that can fix almost all iPhone software errors within a few clicks can save you a lot of time, such as iSunshare iOS Repair Genius.
Whether it’s iPhone frozen on lock screen, iPhone stuck on emergency SOS, recovery mode, white screen, Apple logo, etc., the software can effectively fix any iPhone system error without losing data. Go to download and install iSunshare iOS Repair Genius on your computer and start unfreezing your iPhone right away!
Step 1: Run iSunshare iOS Repair Genius, you will see two options on the main interface, “Standard Mode” and “Advanced Mode“. Choose “Standard Mode“, which ensures that you won’t lose data and settings on your device.
Step 2: Connect your iPhone to the computer with a USB cable and click “Next” to load the device information.
Step 3: Click “Download” to get the firmware package and you can click “Select” to change the save path.
Step 4: Wait for the firmware package verification to finish, then click “Repair” button and the software will start to fix all the faults on your iPhone system, including iPhone freezing at the lock screen.
Part 2: More Useful Ways to Fix iPhone Stuck on Lock Screen
Besides iSunshare iOS Repair Genius, there are other methods to fix iPhone stuck on the lock screen, but their success rate is not 100% and there is a risk of data loss, so you need to proceed with caution.
Way 1: Charge The frozen iPhone
Do you have the extra energy to keep up with your work when you are very hungry? I think the answer is “No“. If your iPhone is about to run out of power, it will get stuck on the lock screen, so connect it to the charging cable and wait for a while, maybe it will come back to life.
Way 2: Ask Someone to Call You
When the iPhone is completely stuck and you can’t bring up the Enter Passcode box to unlock it, ask your friend or family member to give you a call and if you’re lucky enough, the frozen iPhone may be woken up.
Way 3: Force Restart iPhone
In reddit’s Apple community discussions about iPhones being frozen on the lock screen, people always receive suggestions to reset the iPhone. If you can’t push the slider on its screen to turn it off because the iPhone is unresponsive, you still have the option of hard resetting the iPhone available.
For iPhone 8 or newer: Press the Volume Up button and release it quickly. Next, press the Volume Down button and release it quickly. Press and hold the side button until the Apple logo appears.
For iPhone 7 or 7 Plus : Press and hold the Volume Down button and the Sleep/Wake button at the same time. When the Apple logo appears on the screen, release both buttons at the same time.
For iPhone 6 or earlier: Press and hold the Sleep/Wake button and the Home button at the same time. Release your finger when the Apple logo appears.
Way 4: Update or Restore iPhone with iTunes
Sometimes, the outdated iOS system will have bugs that cannot be fixed by hard resetting the iPhone. Updating the iOS software to a new version, these bugs can be easily eliminated.
Step 1: After installing the latest version of iTunes on your computer, connect the frozen iPhone to your computer.
Step 2: Put your iPhone in DFU Mode or Recovery Mode and then launch iTunes.
Step 3: You will see two options: “Update” and “Restore“. Select “Update” and your iPhone’s iOS system will be upgraded to the latest version. Then you can observe whether your iPhone has been unfrozen or not.
Step 4: If the update does not save your iPhone from freezing, then you can click “Restore” to fix all the faults of your iPhone system completely. It is worth noting that this option will lose the iPhone data and settings, after which you will get a brand new iPhone.
Tips to Prevent iPhone From Being Frozen Again
The iPhone is a relatively durable electronic product, but occasionally it can break down, especially if improper operation makes iOS failures more frequent, so we’ve put together some tips for you to prevent your iPhone from freezing on the lock screen again.
1. Don’t jailbreak iPhone when it’s not necessary.
2. Regularly check and free up the space on your iPhone.
3. Don’t install unverified apps on an iPhone.
Set Face/Touch ID As a Backup to Unlock iPhone
If your iPhone is stuck on the lock screen again without any response, it is almost impossible for you to enter the passcode to unlock your iPhone, so if your iPhone supports Face ID or Touch ID unlock, you can easily access your iPhone without entering the passcode on the frozen screen.
Step 1: Go to “Settings” > “Face ID & Passcode” > “Set up Face ID” or “Set up Face ID with a Mask“.
Step 2: Follow the on-screen instructions and record your face information.
Conclusion
iPhone being frozen on the lock screen is one of the many iOS glitches, it is usually caused by a software error and you can try the methods shared above to fix it. If your iPhone is still under warranty, don’t hesitate to take it to Apple’s after-sales team to deal with it, the first thing you should rule out when a new device fails is a manufacturing defect. Hope these tips are helpful to you.